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  • Welcome to our Support Desk

    Below you'll find instructions for accessing the main areas of our support desk.

    Do you have a question?

    Simply submit a ticket and one of our support
    representatives will be in touch shortly to help you.

     

    Do you have an existing ticket?

    No problem. You can see the status, check for
    updates, and read all of your existing tickets.

     


     
  • Create a New Ticket

    Note: If you've already created a ticket and just want to check the status of that ticket, click here.

    Social Hero Logo

    Social Heroes LLC Contact Form

    Add Attachment
    Please enter 86476 into the box below to submit your ticket:
    Most Asked Questions
    How to cancel your subscription to the Social Heroes Website?

    We're sorry to see you go! Social and Digital marketing changes so fast and we love to help keep you informed.

    If you would prefer more step-by-step instruction, you will love our DAMM Academy, featuring over 80 how-to videos for all your social and digital marketing needs. Check it out here: http://www.wearesocialheroes.com/dammbd

    And the good news is that your Social Heroes web site subscription is FREE when you become a member of DAMM Academy!

     

    If you still want cancel your subscription to the Social Heroes Website (http://www.wearesocialheroes.com) simply follow these steps -

     

    To cancel your subscription to the Social Hero Website (http://www.wearesocialheroes.com) simply follow these steps - 

    1. Go to http://www.wearesocialheroes.com and click on the "Members" tab at the top in the Menu area.

    2. Click the member login link and login to your account. (if you forgot your password you can request it here)

    3. Once logged in click the "Members" tab one more time and you will see your current member status.  At the bottom of this page you will see a link that says "Cancel Membership" click this link and follow the prompts to cancel your subscription.

     

    Sincerely,

    Social Heroes

    "Changing the way we do business"


    View More Questions

     
  • Live Chat

    Most Asked Questions
    How to cancel your subscription to the Social Heroes Website?

    We're sorry to see you go! Social and Digital marketing changes so fast and we love to help keep you informed.

    If you would prefer more step-by-step instruction, you will love our DAMM Academy, featuring over 80 how-to videos for all your social and digital marketing needs. Check it out here: http://www.wearesocialheroes.com/dammbd

    And the good news is that your Social Heroes web site subscription is FREE when you become a member of DAMM Academy!

     

    If you still want cancel your subscription to the Social Heroes Website (http://www.wearesocialheroes.com) simply follow these steps -

     

    To cancel your subscription to the Social Hero Website (http://www.wearesocialheroes.com) simply follow these steps - 

    1. Go to http://www.wearesocialheroes.com and click on the "Members" tab at the top in the Menu area.

    2. Click the member login link and login to your account. (if you forgot your password you can request it here)

    3. Once logged in click the "Members" tab one more time and you will see your current member status.  At the bottom of this page you will see a link that says "Cancel Membership" click this link and follow the prompts to cancel your subscription.

     

    Sincerely,

    Social Heroes

    "Changing the way we do business"


    View More Questions
  • Check Existing Ticket

    If you've already created a ticket and just need to check the status of that ticket, simply enter the email address you used to create the ticket below and click the button.

  • Click Here to Reset the Header

    You can customize the header by uploading two separate files.

    The background image and goes from the left side to the right side or the screen.

    The header image should contain your companies logo and anything else you wish to put on it. It will lay on top of the background image.

    The header image should be 1138 pixels wide and the same height as the background.
    Anything smaller than 1138 pixels will work as well (It centered across the top.)

    Below is an example of what your background image could look like:


    Below is an example of a header image. Note that it has a transparent background as it will lay on top of the background above (not required):


    Background Image:

    Header Image:

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